• Carry-on Baggage
• Checked Baggage
• Oversized and Fragile Baggage
• Dangerous Goods
• Enhanced Security
• Baggage Services

Free Baggage Allowance

Whether you like to take your entire life on the road with you or even take empty baggage with you (in order to bring plenty of goodies back home!), there is a limit to how much free baggage V Australia Guests can check-in.

The free baggage piece allowance for adults and children (except infants) on V Australia flights is detailed in the table below.

Please note:

• Any checked baggage which exceeds these allowances will be subject to standard excess baggage charges and conditions. 
• The total dimensions are determined by adding together the length, height and width of the bag. 

For V Australia Flights to/from the USA:

For V Australia Flights to/from all other International Destinations:

 

Travelling with Infants

Adults accompanying infants are entitled to check-in one additional piece of checked baggage, to the specifications below; plus one stroller, bassinet or car seat. They are also entitled to one extra piece of carry-on baggage weighing no more than 7kg (15 lbs) with dimensions of no more than 115cm (45in).

• For V Australia flights to/from USA: 1 additional piece (maximum 32kg / 70lbs)
• For V Australia flights to/from all other International Destinations: 10kg / 22lbs

Sporting Equipment

Sporting equipment may be accepted as checked baggage provided that the item meets the following restrictions:

Each item of sporting equipment will represent one piece of the free baggage piece allowance. If an item of sporting equipment plus the Guests’ checked baggage exceeds the free piece allowance, excess baggage will be charged as follows:

• Bicycles, golf clubs, skis/snowboards and surfboards will be charged at half of the full excess baggage rate.
• All other items will be charged the full excess baggage rate.
  

Excess Baggage

V Australia charges excess baggage rates in the following three circumstances:

• Any additional piece of baggage which exceeds the free piece allowance. (only applicable for flights to/from the US)
• Any piece of baggage that meets the free piece allowance but exceeds the maximum dimensions and/or weight allowance.

NOTE: - Any single piece of checked baggage must not exceed the maximum weight and dimensions detailed under Oversize and Fragile Pieces.  Any piece that does exceed these restrictions must be sent as freight.  In these circumstances we recommend that you contact a local freight forwarder who will be able to advise what options are available to you. 

Excess Baggage Charges

Charges apply to the following::

For V Australia Flights to/from the USA:

 

For V Australia Flights to/from all other International Destinations

Please note :

• V Australia excess baggage rates will apply to all V Australia/Virgin Blue Codeshare flights.
• When travelling on interline & codeshare partners into/out of the USA then different excess baggage rates will apply depending on your full travel itinerary.

For more information on excess baggage charges and rates, please contact the Guest Contact Centre.

Mishandled Baggage

To track your delayed or mishandled baggage (after first reporting it to our Baggage Services department), please go to our WorldTracer baggage tracing system, where you will need your 10-character file reference number supplied by our Baggage Services department.

If you cannot find your details, or have trouble accessing the link, please contact our Baggage Services Call Centre.

Unaccompanied Baggage

V Australia are unable to accept unaccompanied baggage direct from passengers due to local Government Security Regulations.  We recommend that you contact a local freight forwarder who will be able to advise what options are available to you.

Interline and Codeshare Partners

V Australia’s checked baggage allowance and infant baggage allowance will also apply for all Virgin Blue Airlines Codeshare flights. Checked baggage allowance limits, infant baggage allowance and acceptance of sporting equipment for Interline Partners will depend on the operating carrier’s allowance for each sector.