Question
I'm Still Having Problem With Your Website - What Can I Do?
Answer
If you are still experiencing problems with our website and can provide us with a little more information to help us make your next visit more enjoyable, please click here and let us know by selecting the Feedback option.The troubleshooting form will ask you for contact information so that we are able to contact you when we have determined how to best resolve the issue.
If you are concerned about privacy, you can view our Privacy Policy .
By providing more information this will allow us to get more specific details about your PC environment, and will also generate a ticket number that you can use to track your specific issue.
If we can determine that problem you are experiencing is due to a known issue it is then the users responsibility to refer to support documentation to work around or apply fixes.
If you are using a corporate or commercial network that restricts the functionality of the V Australia website then you could email your IT Department and direct them to the potential issues that may be restricting your ability to book online.
If you have tried unsuccessfully to book online several times you can quote your ticket number to Reservations on 13 V AUS (13 8187) and you may be able to purchase internet fares due to your circumstances.
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